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Access the “Usage & Costs” dashboard from the admin panel to view analytics, usage metrics, user feedback, and chats replay tools.
The Monitoring views are admin-only. Non-admin users are redirected away from protected routes.

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Usage analytics

In the Usage & Costs section, you can monitor:
  • Number of message sent by users to the chat
  • Total tokens consumed
  • Total cost of tokens consumed
  • Channel usage split across Web, Slack, and Microsoft Teams
You can filter on a specific model, and look at a day / week / month granularity.

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Feedbacks monitoring

In this section, you can see all postive and negative feedbacks sent by users in message threads. The Feedbacks table shows:
  • Vote - Thumbs up (👍) for positive feedback or thumbs down (👎) for negative feedback
  • User - Who provided the feedback
  • Message - The agent’s response that was rated (truncated preview)
  • Reason - User’s explanation for their feedback (if provided)
  • Date - When the feedback was given

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Chats replay

In this section, admins can inspect historical chats at the project level and replay messages for debugging and quality checks. The Chats Replay view includes:
  • Project-wide chat table - Browse chats in the current project
  • Filters - Filter by column visibility, date, users, role, and tool state
  • Replay panel - Navigate previous and next feedbacks or tool errors from a selected chat
What’s Next?

Admin Setup

Configure users, authentication, and integrations

Context Engineering Playbook

Learn how to systematically improve answer quality