Access the “Usage & Costs” dashboard from the admin panel to view analytics, usage metrics, user feedback, and chats replay tools.

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Usage analytics

In the Usage & Costs section, you can monitor:

• Number of message sent by users to the chat
• Total tokens consumed
• Total cost of tokens consumed
• Channel usage split across Web, Slack, and Microsoft Teams

You can filter on a specific model, and look at a day / week / month granularity.

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Feedbacks monitoring

In this section, you can see all postive and negative feedbacks sent by users in message threads. The Feedbacks table shows:

• Vote - Thumbs up (👍) for positive feedback or thumbs down (👎) for negative feedback
• User - Who provided the feedback
• Message - The agent’s response that was rated (truncated preview)
• Reason - User’s explanation for their feedback (if provided)
• Date - When the feedback was given

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Chats replay

In this section, admins can inspect historical chats at the project level and replay messages for debugging and quality checks. The Chats Replay view includes:

• Project-wide chat table - Browse chats in the current project
• Filters - Filter by column visibility, date, users, role, and tool state
• Replay panel - Navigate previous and next feedbacks or tool errors from a selected chat

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Logs

Navigate to Settings -> Logs to view the agent’s server-side logs in a terminal-style viewer. Features:

• Date range filter - filter by preset ranges (last 15 minutes, 1 hour, 24 hours, 7 days) or a custom date and time range. Defaults to the last hour.
• Load older logs - scroll to the top of the log viewer or click the header to load older entries. Pagination is cursor-based.
• Expandable rows - click a log row to expand the full message text and see the context JSON payload when present. Truncated rows show a chevron indicator.

What’s Next?