Access the “Usage & Costs” dashboard from the admin panel to view analytics, usage metrics, user feedback, and chats replay tools.

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Usage analytics

In the Usage & Costs section, you can monitor:

• Number of message sent by users to the chat
• Total tokens consumed
• Total cost of tokens consumed
• Channel usage split across Web, Slack, and Microsoft Teams

You can filter on a specific model, and look at a day / week / month granularity.

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Feedbacks monitoring

In this section, you can see all postive and negative feedbacks sent by users in message threads. The Feedbacks table shows:

• Vote - Thumbs up (👍) for positive feedback or thumbs down (👎) for negative feedback
• User - Who provided the feedback
• Message - The agent’s response that was rated (truncated preview)
• Reason - User’s explanation for their feedback (if provided)
• Date - When the feedback was given

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Chats replay

In this section, admins can inspect historical chats at the project level and replay messages for debugging and quality checks. The Chats Replay view includes:

• Project-wide chat table - Browse chats in the current project
• Filters - Filter by column visibility, date, users, role, and tool state
• Replay panel - Navigate previous and next feedbacks or tool errors from a selected chat

Chats Replay is also available to the Context Admin role. If an admin or context admin opens the URL of a chat they do not own, nao redirects them to the Chats Replay view for that chat instead of showing a “Chat not found” page. Links to a colleague’s chat therefore resolve straight to the replay panel, with the chat already selected.

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Asset analytics

Every chat and story keeps a record of how it has been used, so you can see whether a report is actually read and by whom. Open it from:

• A chat: the Analytics icon in the chat header.
• A story: Analytics in the story header menu.

The dialog groups events by person, most recent first, and has a search box to filter by name. Tabs depend on the asset: Repeat views by the same person on the same asset are collapsed inside a two-minute window, so refreshing a page does not inflate the count. Views coming from an embedded story, where there is no signed-in user, are grouped under anonymous. The same events are also queryable in natural language through the v_analytics_event view in admin mode (see below), which is the better route for project-wide questions such as “what are the most viewed stories this month?”.

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Chat with your nao data (admin mode)

Admin mode lets you ask questions about how your nao project is being used, in natural language, instead of reading the usage dashboards manually. In this mode the agent answers by running read-only SQL over nao’s own application data. Turn it on from the chat, in two ways:

• The Chat with nao data entry in the settings sidebar.
• The Admin mode toggle in the chat input menu. When it’s on, the chat input shows an amber border and an Admin Mode badge so it’s clear you’re querying internal data.

Admin mode is available to admins only. What it can read. The agent queries a set of project-scoped, read-only views over nao’s usage data. They are already filtered to the current project, so you never need to add a project filter:

• v_messages - full message history: user prompts, assistant answers, tool calls and errors, feedback votes and explanations, the model used, and the source (Web, Slack, Teams, etc.). The richest view for adoption, tool errors, and downvotes.
• v_analytics_event - asset engagement events (page views, downloads, forks, favorites, refreshes, view duration) for chats and stories.
• v_llm_inference - one row per LLM call, with type and token usage.
• v_mcp_call_log - MCP tool calls.
• v_memories - saved memories.
• v_project - project metadata.

Ask things like “how many messages were sent this week by channel?”, “which questions got the most downvotes?”, or “what are the most downloaded stories?” and the agent writes the SQL for you. Queries are read-only (SELECT / WITH only) and cannot touch anything outside the allowlisted views.

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Logs

Navigate to Settings -> Logs to view the agent’s server-side logs in a terminal-style viewer. Features:

• Date range filter - filter by preset ranges (last 15 minutes, 1 hour, 24 hours, 7 days) or a custom date and time range. Defaults to the last hour.
• Load older logs - scroll to the top of the log viewer or click the header to load older entries. Pagination is cursor-based.
• Expandable rows - click a log row to expand the full message text and see the context JSON payload when present. Truncated rows show a chevron indicator.

What’s Next?