> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getnao.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Memory

> How user memory works in nao chat and how to control it

Memory helps nao personalize answers across conversations.

## What Memory Stores

Memories are user-level, not project-level. They are not shared between users.

When memory is enabled, the agent stores only instructions and preferences you explicitly provide, such as:

* Preferred metrics and dashboards.
* Definitions you repeatedly use (for example, how you define an active customer).
* Repeated user preferences mentioned across chats.

## What Memory Does Not Store

The agent does not store:

* Query results.
* Generated answer content.
* Internal reasoning traces.

It stores only your expressed instructions and preferences.

## User Controls

You can manage memory directly from the chat interface:

* Open the **Memory** panel.
* Review stored entries.
* Edit or delete entries.
* Disable memory for your account.

Project admins can also enable or disable memory availability for a deployment.